Document Delivery
What Can Be Requested
You may request article-length material (whether they are in microform or in paper) available in TAMU libraries’ collections to be scanned and delivered electronically. We will not provide a copy of an entire book, and urge patrons not to submit a request for an article or chapter that exceeds 50 scanned pages. Also, please limit requests to no more than 3 chapters from the same book or 3 articles from the same journal issue.
What Cannot Be Requested
We will not scan items housed in our Course Reserve Department, you will have to visit that department located on the 2nd floor of Evans Library and copy the document yourself.
We cannot scan items in Mircro Print format, we don’t have that facility, but we CAN scan items in microfilm or microfiche format.
We will scan up to 50 pages per request.
How Are Requests Submitted
The request should be submitted to deliverEdocs system – the web based interlibrary loan/document delivery management system. For the first time user of the deliverEdocs services, you must register with the system by typing your personal information correctly and choosing your user name and password.
Fill in the form and give the most complete entries and accurate citations possible. Providing complete bibliographic information including author, title, date of publication, volume number, article title, pages needed, ISBNs, ISSNs when available is essential for efficient service to patrons. This helps staff members process your requests quickly and reliably.
There is to be only one article/book chapter per request form, therefore only the first article/book section will be supplied if more than one article/chapter is requested.
What Is the Cost
The service is free except for patrons affiliated with Texas
State Extension Services (formerly known as TAES,
All electronically delivered photocopy items can be printed
on your home or office printer. However,
if you do not have access to a printer, you can purchase a library copy card
and print the documents from any public terminal in the TAMU libraries. You can also request a printed copy at the
following service desks for $5 per item: EVANS ILS, MSL, PSEL, WCL. For patrons
affiliated with Texas State Extension Services (formerly known as TAES,
How Many Requests Can I Submit Per Day
We only process 10 requests per day for you.
How Long Does It Take To Receive the Document
It generally takes 3-5 business days, but in many cases within 48 hours. If the requested document is not on the shelf, we will order it from other libraries immediately. Some requests can take even longer than 5 business days.
How Can I Check the Status of My Request
Log in to the deliverEdocs system, under View section, click Outstanding Requests, you will then be directed to a page with a list of all your requests in process with their corresponding statuses. If you click on the transaction number of the request to your interest, you can view detailed information regarding that request.
How Will I Know When the Requested Document Has Arrived
We will notify you by email. Log in to the deliverEdcos system, under View section, click Electronically Received Articles. This will give you a list of all items that you have been waiting for view or download.
Is Security a Problem If I Use a Public Workstation
Yes. Web browsers cache information and create a history file on the local workstation. This allows a subsequent user of the workstation to access the system under your name using the browser’s Back button to recall a page from the cache, or by finding a page with your personal information in the browser’s history file. If you are concerned about the security of your interlibrary loan requests, you can take the following steps:
Access deliverEdocs only from your personal computer or an oterhwise secure workstation.
When using a public access workstation: delete from the history file those pages that contain your personal information; Exit from the Web browser before you leave the workstation. This prevents the Back button from accessing the pages you were using.
Back To deliverEdocs Logon page